your return policy?
With just two exceptions, nearly everything we offer can be refunded or exchanged within 30 days of delivery.
Exception: ALL sales are FINAL for gift certificates and items customized with a name, number, icon, or badge.
Your return must be in original condition, complete, and timely (delivered less than 30 days ago) for us to process it. Shipping costs are non-refundable. Please do not attempt to return your merchandise that does not qualify for a return, as we will not be able to process your return and cannot ship the items back to you.
Please Contact Us at: firstname.lastname@example.org, for instructions on returning large or heavy field equipment, or if you require special assistance in returning incorrectly shipped or defective merchandise.
Almost all items that have been worn outside (especially shoes) will show signs of wear and will no longer be in original condition, thus it is important to try everything on indoors or we cannot process your return. If we sent you the wrong item in error, we will bear the shipping cost of returning it and getting a replacement item sent to you. Return shipping back to you is absolutely FREE if your shipping address is in the U.S.
Please be aware that your item must arrive back at our location for us to process your return. We strongly recommend that you select a traceable, insured return shipping method. Remember to keep your receipt and tracking number.